Your configuration management team should collectively be knowledgeable in. The essential guide to the configuration management database. Sysaid s cmdb software allows you to map out your entire it and service ecosystem by recording it inventory and nonit components as cis, and the relationships between them. This database acts as a data warehouse for the organization and also stores information regarding the relationships among its assets. The sysaid cmdb acts as a central repository of information that allows you to keep track of every component and to better understand the impact of a changed ci on the other cis it has a relationships with. This includes not only graphical objects, but also the data associated with the objects. By adding a high degree of automation, you can also see that youll spend more time thinking about solutions and less time hunting down problems. A cmdb provides an organized view of configuration data and a means of examining that data from any desired perspective. Tool support with iet itsm and iet inventory center.
A configuration management database is an itil database used by an organization to store information about hardware and software assets. The cmdb can be comprised of a multitude of different types of configuration items, each containing various attributes, and is used to document configuration item relationships and track their configuration. Software configuration management is also evolving. Cmdb in 5 steps a project guideline for implementing a. Service configuration management the function of the cmdb is about inventories and dependencies. The objective of using cmdb software is to see that an enterprise will have an accurate picture of what its it assets really are. The highlevel steps associated with this stage are. The cmdb provides a means of understanding the organizations critical assets and their relationships, such as information systems, upstream sources or dependencies of assets, and the downstream targets of assets.
Step 3, create and agree on cmdb goals and mission statement. Level of design development detail lod is the overall state of your information model at a particular point in its design process. A cmdb provides the it technician with all of the end users computer details in order to troubleshoot the problem. Your model should develop over time from a very coarse design to the record drawings and asbuilts. The technician will have visibility into not only the end users computer attributes, but also the connected printers. A configuration management database cmdb is a database that contains all relevant information about the hardware and software components used in an organizations it services and the relationships between those components. It supports objectives such as planning, accounting, and coordinated operations.
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